Welcome to Sialvi Clean
These Terms & Conditions govern your use of the Sialvi Clean website and the professional cleaning services we provide throughout Dubai, UAE. By accessing our website or booking our services, you agree to comply with these terms.
Booking & Appointments
Appointments can be made through our website, phone, WhatsApp, or email. Once your booking is confirmed, our team will arrive at the scheduled date and time. If you need to reschedule or cancel your appointment, please notify us as early as possible.
Pricing & Payments
All prices are provided based on the requested service, property size, and cleaning requirements. Any additional services requested after the quotation may result in additional charges. Payment is due upon completion of the service unless otherwise agreed.
Customer Responsibilities
To help us deliver the best possible service, customers should:
- Provide accurate booking information.
- Ensure our team has access to the property at the scheduled time.
- Secure valuable or fragile belongings before the cleaning appointment.
- Inform us of any special cleaning instructions or areas requiring extra attention.
Service Quality
Our trained professionals perform every cleaning service with care, attention to detail, and industry best practices. If you are not satisfied with any aspect of the service, please contact us within 24 hours so we can review and address your concerns.
Cancellations & Rescheduling
If you need to cancel or reschedule your appointment, please contact us as soon as possible. Advance notice helps us manage our schedule and accommodate other customers.
Limitation of Liability
While we take every reasonable precaution to protect your property, Sialvi Clean shall not be held responsible for pre-existing damage, normal wear and tear, or issues resulting from defective materials or improper installations. Our liability is limited to the value of the cleaning service provided, where permitted by applicable law.
Third-Party Links
Our website may contain links to third-party websites for your convenience. Sialvi Clean is not responsible for the content, privacy practices, or policies of external websites.